Dispute Resolution
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Dispute Resolution Process

Dispute resolution is the process of resolving disputes between parties. This Dispute resolution process relates to every aspect of our business, which incorporates by reference all terms and conditions, rules, policies and guidelines on the website. Dispute resolution process takes a number of different forms. Brief descriptions of the most common dispute resolution processes:-

Arbitration is a private process, which can make a decision about the dispute after receiving evidence and hearing arguments. Arbitration is different from mediation because the neutral arbitrator has the authority to make a decision about the dispute. The arbitration process is comparable to a trial in that the parties make opening statements and present.

Case Evaluation
Case evaluation is a non-binding process in which parties to a dispute present the issues and facts to be determined to an experienced neutral case evaluator. The case evaluator advises the parties on the strengths and weaknesses of their respective positions, and assesses how the dispute is possible to be decided by a jury or other adjudicator. The parties may use this feedback to reach a mutually agreeable resolution.

Early Neutral Evaluation
Early neutral evaluation is a process, which may take place soon after a case has been filed in court. The case is referred to an expert, typically an attorney, who is asked to provide a balanced and unbiased evaluation of the dispute. The expert identifies each side's strengths and weaknesses and provides an evaluation of the likely outcome of a trial. This evaluation can help the parties in assessing their case and may drive them towards a settlement.

Business Query Form
Facilitation is a process in which a trained individual helps a group of two or more people to discuss issues to be addressed by the group. This may include assistance in analyzing and defining issues, developing alternatives and executing the agreed upon solutions.

Family Group Conference
Family Group Conference is a meeting between members of a family and members of their extended kinship group. At this meeting, the family becomes involved in making a plan to stop the abuse or other ill-treatment between its members. Family Group Conferencing involves friends and family in resolving the abuse rather than leaving the decision-making entirely in the hands of the legal authorities and service providers. All participants are given a great deal of support, preparation, and protection so that all family members can be both safe and informed.

Generally, Negotiation is a voluntary and informal process in which parties identify issues of concern, explore options for the resolution of the issues, and search for a mutually acceptable agreement to resolve the issues raised. The disputing parties may be represented by attorneys in negotiation. Negotiation is different from mediation in that there is no neutral individual to assist the parties negotiate.

Mediation is a private process where a neutral third person called a mediator helps the parties discuss and try to resolve the dispute. The parties have the opportunity to describe the issues, discuss their interests, feelings, and understandings, provide each other with information and explore ideas for the resolution of the dispute.