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Online Dispute Resolution

Online dispute resolution is a branch of dispute resolution, which uses technology to Facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation and arbitration, or a combination of all three. However, ODR means of resolving disputes by applying innovative techniques and online technologies to the process, which may be applied to a range of disputes, from interpersonal disputes including consumer to consumer disputes, to court disputes and interstate conflicts. It is believed that efficient mechanisms to resolve online disputes will impact in the development of e-commerce. While the application of ODR is not limited to disputes arising out of business to consumer (B2C) online transactions, it seems to be particularly apt for these disputes, since it is logical to use the same medium for the resolution of e-commerce disputes when parties are frequently located far from one another.

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Online Dispute Resolution Services



Our Dispute Resolution Service offers an efficient and transparent method of resolving disputes in India. Commonly, Alternative dispute resolution has been used to determine legal disputes based on the potential for not having costly litigation. Our dispute resolution services include:-
  • Arbitration
  • Mediation
  • Conciliation
  • Negotiation
  • Case Evaluation