Business process outsourcing is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions to a third-party service provider. Typically,BPO is categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services. Business Process Outsourcing is the outsourcing of business functions to achieve multiple benefits of enhanced quality, cost reduction and the capability to stress upon core competence. The different processes involved in the business process outsourcing are payroll processing, customer service and inventory management. The main motive for business process outsourcing is to allow the company to invest more time human resources and money into core activities and building strategies, which fuel company growth. Often, in today's business environment outsourcing is not a decision that needs to be justified.
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